Accessibility in our Rooms
Let's make sure everyone is able to enjoy an escape room!
We want to share adventures with everyone, so we have created this page to share with you some information about accessibility for our rooms! We have worked hard to ensure that your adventure with us allows everyone to get involved and participate. Read on to find out ways that we can assist with your visit.
Our Site Access
The building we are in is quite old and was built in less inclusive times. We have, however, tried to make it as accessible as possible, but some of the preexisting doors are standard size, so they may limit wheelchair access.
There is a ramp to the front door, the width of the door is 74cm. This door brings you into the lobby and access to The Wizards of Wyvern plus the toilet. There are 3 internal steps inside the building to go up to Mount Clifton Manor and The Lost Temple. However, we do have a ramp at the side of the building which can facilitate access.
Our toilet has a handrail but unfortunately isn’t necessarily wheelchair designed. We have installed a rail to assist with access, however
The Lost Temple is less accessible than our other rooms, as many of the puzzles require more active skill-based puzzles, but the general areas are all accessible.




General Room Accessibility
Escape rooms should be designed to be fun. We have worked hard to ensure that our rooms are as accessible as possible. Here are a few things that we can do to help you during your visit to us:
- Reading Glasses – If anyone forgets to bring a pair, we have all strengths between +1 & +3.5
- Larger Text Print – All in-game items are available in a larger print size. Just let us know, and we’ll slide it under the door.
- Ear Defenders – We have a couple pairs of ear defenders available if the atmosphere does become too much.
- Companion guides – Escape rooms can be quite overwhelming. We’ve created companion guide sheets for each of our rooms to provide direction on what to focus on next.
- Help Sheets – If a puzzle is proving too challenging we have help sheets that can help you to complete. We don’t want your adventure to be halted by a single pesky puzzle.
- Dedicated Games Master – Our Games masters only run one room at a time to ensure that they are listening intently to everything that’s going on and can lend a hand where needed.
- The Rooms Are Never Locked – Our rooms are about escapism, not escaping. Participants may enter or leave the rooms as they wish. If a participant is finding the experience overwhelming, we are often able to (Depending on bookings) cast the CCTV feed from the room to our lobby area so they can be kept up to speed on what’s going on and hopefully re-enter a bit later on.
The Lost Temple
The Lost Temple features a high quantity of tactile skill puzzles, which may impact people with limited mobility. One puzzle specifically requires a team member to crawl in an area to complete a task.
The Room is level with a 70cm doorway, so wheelchair users can be accommodated. There are two puzzles that require participants to achieve an eyeline of 1.3m. Most puzzles can be accessed from a comfortable height, but two require a reach of 1.6m. The room features a single chair, but we can place an additional chair if required.
The Temple features a majority of well-lit areas with some slightly darker places. Torches are included in the room; additional ones are available if required. We can adjust the room lighting if required. There are three puzzles within the room where colour identification is required, which may impact some visitors.
The room’s media features a jungle ambience and a rhythmic temple drum soundtrack. We have a Non-Ambient version available that does not include these soundtracks.
The Wizards of Wyvern
The Wizards of Wyvern is a compact multimedia-led experience. With a single wheelchair user, we would recommend a maximum of 4 participants for the most comfortable experience. The doors are 67cm wide and the experience is level throughout. All puzzles are accessible under a 1.4 metre height.
The room features lots of multimedia with lots of audio direction where subtitles are not able to be presented. There are some puzzles where audio and colour identification are required. The room has warm lighting with additional torches provided for any difficult to see areas and features a puzzle with blacklight (UV)
Carer Concessions
We allow a free-of-charge carer place for our rooms providing the minimum room occupancy of two people is met. Please complete your bookng for the participants and leave a note to advise if a carer is attending. The carer would need to be considered part of the maximum room capacity. Please note we are unable to provide a complimentary carer place in combination with other discounts.
We hope this page has provided additional insight into our rooms, but if you have any questions, please contact us at info@prodigyescapes.co.uk.
