Frequently Asked Questions

We suggest setting aside  1 hour 30 minutes in total. We aim for a 15 minute brief to get everyone ready. An hour in the room followed by a 10 minute debrief afterwards. Each experience has an hour time limit. This is to ensure adequate time to rest and santise the rooms between visits.

Yes, we have a limited number of free car parking spaces. We have a map on how to find them here.

Each booking has exclusive usage of the room. We believe that experiences such as this should be about you connecting with the people you choose to invite. 

We generally only take advance bookings to ensure a games host is on site. Availability can be viewed for each escape room and booked online.

If you would like to make a large group booking which will require more than 1 room, you can check availability online or alternatively email your inquiry to info@prodigyescapes.co.uk

Our rooms can accommodate groups of 2-8.  If you are a larger group (8-16) then we can make arrangements to have separate experiences take place alongside one another so you finish around the same time or if you’re feeling particularly daring we can have the groups swap over to play through each other’s experiences and compare times at the end!

Please contact us to arrange more than one room at the same time.

Each room has a set number of puzzles so the larger group you have the less there will be for each participant.

Our stories are designed to present a degree of challenge but also intuition so that they make some degree of logical sense. We avoid puzzles that involve general knowledge or mathmatical ability to ensure that our stories remain accesible to all.

With our stories we like to think that everyone will complete, It just varies on how much help is needed.

Guests have the option in advance to select what level of guidance they receive and whether they wish to have hints given or only when requested. If the latter then there is a risk you may not complete the storyline before your session ends.

This will depend on the individual. If you have concerns we suggest getting in contact and asking if elements that you find scary are included so we can advise accordingly.

We will do our best to support you through the challenge and it is our objective to try and allow you time to finish the story successfully. We will do our best to ensure that you don’t fall behind during the game by adding suggestions if we see you going off track. If you do not finish in time we will come into the room and work with you to bring the stories to their conclusions.

Entry is not recommended to children under the age of 5 years at Prodigy Escapes. Some rooms feature darkness and/or loud noises as well as potential scares, however speak to your games host and they will help accordingly. Children aged 15 and under will need a participating adult aged 18 or over as part of their team entering the experience.

Yes, It is best for immersion to stay within the room for the duration of the experience but the door will remain open. This is in the interests of safety and convenience. You are welcome to use the toilet or exit the room if you feel you need a break however the timer will not stop for this. 

We have designed our rooms to be comfortable  with seating areas but do ask that extra caution is taken if pregnant. Some of our experiences include physical aspects that may not be suitable. If you are heavily pregnant, or find darkness or the potential for scares concerning, you may not enjoy the experience. If you have had any problems during your pregnancy, or are unsure, please consult your doctor before attempting our escape rooms. Please feel free to contact us for more information.

We have designed our rooms to be comfortable for people suffering from various ailments but ask that you are cautious. We don’t want participants to performa any tasks that may cause you to suffer any discomfort or injury. Please contact us to discuss room suitability or for further information. Consult your doctor before attempting our escape rooms.